Local business ads are a great way to promote your business and get the word out about who you are and what you do. However, if you do not have positive reviews in the local business directory that can do more harm than good. Indeed, when considering all of the different companies in the industry or category, users will always look critical to give them a better idea of service and product quality to be expected. Also, if you do not have criticism but their competition pages filled with positive reviews, which will be sent to customers directly to them instead of you. To get positive feedback for your business, follow these tips and get ready to see customers queuing at your door.
The use of surveys
Surveys are good for business. Whether online or in print, can give an idea of what your business is doing well, and areas that need improvement. However, other than that, the investigation may also help you get positive reviews in their local business listings. Make sure you ask your customers for their email address somewhere in the survey. Then you can use it to navigate through them to find active survey and ask your customers to leave positive feedback for you in a local business directory of your choice.
Leave links to review sites
Customers have become so used to seeing admission discounts, offers and surveys leave a link to the site of their comments is an excellent way to get positive feedback. Inform your staff that this link exists, and encourage them to inform customers about it. It will help reinforce the idea that the customer needs to see your receipt, and may ask to leave a positive comment.
Knowing when to give incentives, and if not
It may seem a good idea to give customers an incentive to leave comments, though, this is something that could be cons-productive. Often the client is disconnected, even when offered something for free, think they give good feedback when they might not otherwise. The word can spread quickly and could tarnish the name of your company. The belief that wants customers to comment and provide a link to do so. People who could offer incentives to the staff member. Every time you refer a customer to link the reception or direct them to other review sites give them some more in your paycheck or other incentives, such as the creation of employee of the month.
Using the tablet easier
If you just tell your customers about the review site and gave them the link, it is necessary to have the possibility that they can go home and you find on your computer. However, this may not always be the case. Instead, they have a review site and right and ready for your business and give them after the sale. They will be able to do it without having to do the job or not comfortable, and look at the number of positive comments about the improvement of friends.
A careful examination of their social network
You do not always work hard to find people saying good things about your company. Check their social networks and see what people say there. Keep track of every positive comment with a simple “thank you” and asked them to share their views on the review site. Chances are if they are so impressed with your company, they do not mind saying more.
Where and when to refer customers
You or your clients is of no use if it is given a link from review sites that do not apply to them. For example, it is so easy to send to customers without a Gmail address of Google +, and if you are not a registered user to shout, but leave a comment there, the chances are that the filters only Yelp send it to the trash. Know what critics of the best sites for a particular client, it will be easier for them, and increase your chances of receiving a favorable opinion.
Using the database
There are chances that you already use its database for different marketing campaigns, why not use them to review as well? Do it as you would any other campaign, customers who say that you are now on Yelp, Google +, the yellow pages or other business directories, and invite them to join the conversation and leave a comment. Remember to leave a link to a review site in the email to make it easy for them.
Responding to review the current
People want to know they are not just send something in cyberspace so you can get lost somewhere along the way. Answer the criticism this day on a review from the site, bad or good. Thank you to those who have left reviews were good, and try to help those who have left negative comments. Even if it is just to say you call them, people want to know that if you take the time to participate, too.
Business owners sometimes think that asking for a review was considered desperate, or your customers will become. He will not be. How, assuming that the clients know that you are even on review sites, or if you want to leave a comment of your business unless I say something? Only after you make a sale, each sale, ask customers to leave a comment for each of their local directories. Again, make it easier by providing a link. Sometimes you have to ask to receive.
He asked immediately
If a customer buys something from you, you probably will not give an opinion, if you ask three weeks later. Instead, ask right at the time of sale, and you will be much more likely to get the results you are looking.